Frequently Asked Questions
Everything you need to know about shopping with Desi Store.
What is the typical delivery time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the location.
How do I determine the right size for ethnic wear?
Please refer to our detailed Size Guide available on every product page. Since traditional fits may vary, we provide exact measurements in inches to ensure you find your perfect fit.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Please note that customized or altered outfits are not eligible for return.
Do you offer international shipping?
Yes, Desi Store ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific country and the weight of the parcel.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. For specific regions, we also offer local payment gateways and Cash on Delivery options.
How should I care for my embroidered garments?
To maintain the longevity of your traditional wear, we recommend dry cleaning only for heavily embellished or silk items. For cotton pieces, a gentle hand wash in cold water is advised.